Unilaterally changing the terms of the contract

Companies’ terms of service frequently include language which allows the company to unilaterally modify the contract at any time, which entirely defeats the purpose of a contract. This is unfair contract terminology, and it needs to be made explicitly illegal in the United States, like it is in other countries like Australia.

Amazon puts ads into its previously ad-free subscription

On June 2, 2026, Amazon notified Prime members by email that, effective July 2, 2026, the music benefit bundled with a Prime subscription will begin carrying advertisements. To restore ad-free listening, they must subscribe to Amazon Music Unlimited for an additional cost. Amazon told Android Authority the change was specific to India. Amazon did not refund people who paid for the month or for the entire year expecting an ad-free experience.

https://consumerrights.wiki/w/Amazon_Prime_Music_ad_insertion_and_download_removal_(2026)

If I sold you a gallon of ice cream, and then I came into your house a scooped out half of it and told you that you could get the rest for an additional $2, that would be criminal. So too should this behavior by Amazon be criminal.